Welcome to Emmoceb (“Company”, “Platform”, “Website”, “We”, “Us”, “Our”). These Terms of Service govern your access to and use of www.emmoceb.com and all related tools, features, listings, teleconsultation services, and digital products offered on the platform (collectively referred to as the “Services”).
By accessing or using Emmoceb, you (“User”, “Business Owner”, “Visitor”, “Customer”) agree to be legally bound by these Terms of Service, our Privacy Policy, Refund Policy, Community Guidelines, Business Owner Guidelines, and Listing Quality Rules.
If you do not agree with any part of these terms, please discontinue using the platform immediately.
1. Eligibility and Access
1.1 Age Requirement
You must be:
- At least 18 years old, or
- Using the platform under the supervision of a legal guardian.
1.2 Legal Capacity
By using Emmoceb, you confirm that you:
- Have the legal capacity to enter into a binding agreement.
- Are registering with accurate personal or business details.
1.3 Restricted Access
We may restrict or deny access to:
- Users who violate policies
- Businesses involved in illegal activities
- Fraudulent accounts
- Users misusing the platform
2. Access and Use of the Service
2.1 Account Registration
To access certain features (listing, reviews, teleconsultation, messaging), you must create an account by providing accurate information.
2.2 Account Security
You agree to:
- Keep your login details confidential
- Not share your account with others
- Notify us immediately of unauthorized access
We are not responsible for damages arising from compromised accounts.
2.3 Permitted Use
You may use Emmoceb for:
- Searching pet services
- Listing pet-related businesses
- Connecting with trusted providers
- Reading pet care content
- Booking teleconsultations (where applicable)
2.4 Prohibited Use
You must NOT:
- Use Emmoceb for illegal or unethical purposes
- Sell prohibited or banned animals
- Post fake reviews or listings
- Impersonate individuals or businesses
- Use bots, scrapers, or automated systems
- Distribute viruses, malware, or harmful code
- Violate any laws or third-party rights
3. Services Provided by Emmoceb
3.1 Directory Listing Services
Business owners can:
- Create listings
- Upload photos
- Promote services
- Respond to reviews
All listings must follow Business Owner Guidelines and Listing Quality Rules.
3.2 Teleconsultation Services (If Enabled)
Teleconsultation is for:
- General pet health advice
- Initial assessment
- Basic guidance
Teleconsultation is NOT a replacement for emergency care or in-person vet visits.
Emmoceb is not liable for decisions made based on teleconsultation feedback.
3.3 Advertisement & Promotional Services
Emmoceb may offer:
- Featured listings
- Sponsored placements
- Banner advertising
- Category promotions
Advertising content must follow Emmoceb guidelines.
4. Sale of Veterinary Products & Pet Items (If Enabled)
If Emmoceb allows the sale of products:
- All products must comply with Indian regulations
- Sellers must provide truthful descriptions
- Expired, unsafe, or illegal products are strictly prohibited
- Emmoceb is not responsible for quality, delivery, or defects of products sold by third-party sellers
Emmoceb acts only as a listing platform, not a seller or distributor.
5. Listing Rules
Business owners must:
- Provide accurate details
- Upload genuine media
- Keep listings updated
- Avoid duplicate listings
- Follow ethical animal welfare practices
We may suspend or remove any listing that violates our policies.
6. Reviews and User Content
6.1 User-Generated Content
Users may post:
- Reviews
- Ratings
- Photos
- Comments
Content must:
- Be truthful and respectful
- Not violate copyrights
- Not include sensitive or offensive material
6.2 Ownership of User Content
By posting content, you grant Emmoceb:
- A worldwide, non-exclusive, royalty-free license
- Permission to display, store, reproduce, and promote your content
6.3 Removal of Content
We may remove:
- Fake reviews
- Spam content
- Misleading information
- Inappropriate or harmful material
7. Fees and Payment
7.1 Listing Fees
Some listings, promotional features, and upgrades require payment.
Prices are subject to change.
7.2 Payment Methods
We accept:
- Credit/Debit cards
- UPI
- Net Banking
- Wallets
- Other payment gateways
7.3 Billing & Invoices
Invoices will be emailed to the registered address.
7.4 Refunds
Refunds follow our Refund Policy only.
7.5 Automatic Renewals
Some subscriptions may auto-renew unless canceled.
8. Ownership & Intellectual Property
8.1 Platform Rights
All content, branding, design, code, and materials on Emmoceb belong to Emmoceb and are protected by copyright and IP laws.
8.2 Restrictions
You may not:
- Copy or reproduce Emmoceb’s content
- Reverse engineer or modify the platform
- Use our brand name without permission
9. Third-Party Links & Services
Emmoceb may contain links to third-party websites.
We are not responsible for:
- Their content
- Their actions
- Their privacy policies
- Any transactions made with them
Use third-party sites at your own risk.
10. Disclaimer of Warranties
Emmoceb is provided “as is” and “as available”, without warranties of any kind.
We do NOT guarantee:
- Accuracy of listings
- Quality of services/products
- Availability of the platform
- Continuous, error-free operation
Users choose services at their own discretion.
11. Limitation of Liability
To the maximum extent permitted by law:
- Emmoceb is not liable for any damages arising from use of the platform.
- We are not responsible for interactions between users and businesses.
- We are not liable for financial loss, pet injury, negligence by service providers, or misinformation posted by third parties.
Your use of the platform is entirely at your own risk.
12. Indemnification
You agree to indemnify and hold Emmoceb harmless from:
- Claims
- Damages
- Losses
- Liabilities
- Legal fees
arising from:
- Your use of the platform
- Violation of these Terms
- Misuse of services
- Inaccuracy in your listings or content
13. Account Suspension or Termination
We may suspend or terminate your account if you:
- Violate any policy
- Post harmful content
- Submit fraudulent listings
- Harass or harm other users
- Engage in illegal activities
- Misuse teleconsultation services
Termination may be permanent.
14. Dispute Resolution
14.1 Internal Resolution
Most issues can be resolved by contacting support:
📧 support@emmoceb.com
14.2 Governing Law
These Terms are governed by the laws of India.
14.3 Legal Jurisdiction
Disputes shall be handled in courts located in [Insert City/State], India.
15. Changes to Terms of Service
We may update these Terms at any time.
Users will be informed of major updates.
Continued use of the platform means acceptance of updated terms.
16. Contact Information
For queries related to these Terms of Service: