At Emmoceb, we are committed to providing accurate, reliable, and high-quality listings to our users. These Listing Quality Rules apply to all businesses, service providers, and sellers who create or manage listings on Emmoceb. Compliance ensures that users have a safe and trustworthy experience, and that your business gains credibility.
1. Accurate Business Information
All listings must include complete and truthful information, including:
- Business Name: The official registered name.
- Category: Correct category (groomer, vet, trainer, adoption center, etc.).
- Contact Information: Phone, email, website (if available).
- Address or Service Area: Accurate physical address or operational area.
- Working Hours: Correct days and hours of operation.
- Pricing: Clear pricing information for services offered.
Violations: Listings with false or misleading information will be suspended or removed.
2. High-Quality Images and Media
Listings must include clear, relevant, and original images:
- Minimum recommended resolution for photos: 800×600 px.
- Images must reflect your actual services, products, or pets.
- Avoid stock photos, copyrighted images, or photos of unrelated pets/businesses.
- Videos (if uploaded) must be relevant, clear, and professional.
Violations: Low-quality, misleading, or copyrighted media may result in removal.
3. Ethical Pet Practices
Businesses must comply with ethical pet care standards:
- Only offer services or products legally allowed in India.
- No sale of banned, endangered, or wild animals.
- Follow animal welfare guidelines in boarding, grooming, breeding, and adoption.
- Maintain hygiene and safety standards for pets in services offered.
Violations: Listings found promoting unethical practices will be removed immediately and may lead to account suspension.
4. Listing Content Standards
All written content must be:
- Clear, accurate, and professional.
- Free of grammatical errors, offensive language, or false claims.
- Transparent about services, terms, and conditions.
Not allowed:
- Misleading or exaggerated claims
- Offensive or abusive content
- Copy-pasted content from other websites
5. Reviews and Testimonials
- Reviews must be genuine and based on actual customer experience.
- Businesses cannot post fake reviews or manipulate ratings.
- Testimonials included in listings must be factual and consented by the reviewer.
- Responding to reviews must be professional and polite.
Violations: Fake reviews, incentivized reviews, or abusive responses may lead to suspension.
6. Categories and Tags
- Choose the most relevant category for your business.
- Use tags accurately to describe services or products.
- Avoid irrelevant categories or tags to manipulate search results.
Violations: Mis-categorized listings may be reclassified or removed.
7. Promotions and Offers
- Promotional content must be accurate and time-bound.
- Offers should clearly state terms, expiration dates, and limitations.
- Misleading promotions are prohibited.
8. Contact and Responsiveness
- Business owners must provide active contact channels.
- Respond promptly to customer inquiries or leads.
- Failure to respond repeatedly may affect listing visibility.
9. Duplicate Listings
- Each business should have only one primary listing per location and category.
- Duplicate listings reduce platform quality and may be removed.
10. Listing Updates and Maintenance
- Keep your listing up to date with changes in services, products, hours, or pricing.
- Regular updates increase visibility and trustworthiness.
- Listings left inactive or outdated may be flagged for review or removal.
11. Compliance with Laws and Platform Policies
- Listings must comply with:
- Indian IT Act, 2000
- Animal Welfare Act & local regulations
- Tax laws (GST, registration)
- Emmoceb Terms & Conditions
- Business Owner Guidelines
- Community Guidelines
Violations: Legal non-compliance can result in permanent removal and reporting to authorities.
12. Monitoring and Enforcement
- Emmoceb regularly reviews listings for accuracy, relevance, and compliance.
- We reserve the right to:
- Edit, suspend, or remove listings
- Request additional documentation for verification
- Suspend or terminate accounts violating rules
13. Reporting Violations
If you notice a listing that violates quality rules:
- Use the “Report Listing” button on the platform
- Or email support@emmoceb.com
Our team will review and take appropriate action.
14. Benefits of Compliant Listings
- Higher search visibility on Emmoceb
- Increased user trust and leads
- Access to premium promotional features
- Eligibility for verification badge
15. Agreement to Rules
By submitting a listing on Emmoceb, you agree to:
- Follow these Listing Quality Rules
- Ensure all information is accurate, ethical, and legal
- Maintain your listing responsibly
- Accept consequences for violations
Conclusion:
Maintaining high-quality listings ensures a safe, reliable, and effective platform for pet owners and businesses alike. By following these rules, your business will gain credibility, visibility, and trust among India’s pet community.