Welcome to the Emmoceb FAQ Center!
Here you’ll find answers to the most commonly asked questions about using our pet directory platform, listing your business, finding services, and more.
1. What is Emmoceb?
Emmoceb is a pet directory and service discovery platform where pet parents can find verified pet services, products, adoption options, and veterinary support. Pet businesses can list their services to reach more customers.
2. Is Emmoceb free to use?
Yes, Emmoceb is free for pet owners to search and explore listings.
Businesses can create free listings, while premium features (boosts, highlights, ads) may require a paid plan.
3. How do I register on Emmoceb?
You can easily register by clicking on Sign Up and entering your name, phone number/email, and password.
Business owners can also register using the Add Your Business option.
4. How does Emmoceb verify businesses?
We verify listings using:
- Business documents (if needed)
- Service details
- Contact verification
- Review history
Verified businesses receive a “Verified Badge” on their listing.
5. Is my information safe on Emmoceb?
Absolutely. Emmoceb follows strict Privacy and Data Protection Policies.
We never sell or misuse your data.
6. How can I list my pet business on Emmoceb?
Simply click “Add Listing” and follow the steps:
- Enter business details
- Upload images/logos
- Select category
- Submit
Our team reviews the listing before it goes live.
7. How long does it take for my listing to go live?
Most listings are approved within 24–48 hours, unless additional verification is required.
8. What types of businesses can list on Emmoceb?
Any pet-related business, including:
- Groomers
- Trainers
- Veterinarians & clinics
- Boarding & daycare
- Pet sitters & walkers
- Pet shops
- Pet food & accessories stores
- Pet breeders (ethical only)
- Pet adoption centers
9. What are Premium Listing Features?
Our premium features include:
- Highlighted listings
- Top position in search results
- Advertisements & promotion slots
- Business verification badge
- Photo gallery expansion
- Priority customer support
These help businesses get better visibility and more leads.
10. Can I edit my listing after publishing?
Yes. You can log in anytime and update:
- Photos
- Description
- Contact details
- Pricing
- Working hours
Changes may require re-approval for quality checks.
11. How do I report a fake or inappropriate listing?
Use the “Report Listing” button on the listing page or email us at:
📧 support@emmoceb.com
Our moderation team will review it immediately.
12. How do reviews work on Emmoceb?
Users can post reviews based on real experiences.
Businesses can:
- Reply to reviews
- Request removal of fake or abusive reviews
- Report inappropriate feedback
Fake or paid reviews are not allowed.
13. Can I advertise my business on Emmoceb?
Yes! We offer multiple advertising options:
- Homepage banner ads
- Category top ads
- Sponsored listings
- City-wide promotions
Contact support for customized advertising packages.
14. Does Emmoceb help with pet adoption?
Yes. We list:
- Verified pet adoption centers
- Rescue organizations
- Responsible individual adoption posts
Emmoceb does not support illegal or unethical pet trading.
15. What if I face a technical issue on the website?
You can contact our support anytime:
📧 support@emmoceb.com
Our team will respond within 24–48 hours.
16. Can I delete my account whenever I want?
Yes. You can request account deletion by emailing us from your registered email ID.
Once deleted, your data cannot be recovered.
17. What is your refund policy for paid plans?
Refunds are available only under specific conditions like:
- Technical failures
- Duplicate payments
- Service not delivered
Read our complete Refund Policy for more details.
18. How can Emmoceb help my pet business grow?
Emmoceb helps businesses by:
- Increasing online visibility
- Sending more customer leads
- Improving credibility
- Displaying reviews & ratings
- Providing advertising options
19. Does Emmoceb offer mobile apps?
The app is under development.
Currently, the website is fully mobile-friendly for smooth use.
20. How do I contact Emmoceb customer support?
📧 support@emmoceb.com
🌐 www.emmoceb.com
We are here to assist you!