Welcome to Emmoceb (“Company”, “Platform”, “Website”, “We”, “Us”, “Our”). By accessing or using www.emmoceb.com and its services (including but not limited to business listings, directories, teleconsultation, advertisements, product listings, reviews, and digital content), you agree to comply with these Terms & Conditions.
If you do not agree with any part of these Terms, please discontinue use immediately.
1. Definitions
For the purposes of these Terms & Conditions:
- User: Any individual, pet owner, or business accessing Emmoceb services.
- Business Owner: Any person or entity listing services, products, or businesses on Emmoceb.
- Services: All offerings of Emmoceb, including listings, teleconsultation, advertisements, promotions, content, and features.
- Content: Any text, images, videos, reviews, or data uploaded or shared by Users or Business Owners.
2. Eligibility
- Users must be 18 years or older, or use the Platform under parental or guardian supervision.
- Business Owners must have the legal authority to operate their business and enter agreements.
- By using Emmoceb, you represent and warrant that you have legal capacity and authority to use the Services.
3. Account Registration and Security
3.1 Registration
- Users must provide accurate, complete, and current information when creating an account.
- Account creation may require email/phone verification.
3.2 Security
- Users are responsible for safeguarding login credentials.
- Emmoceb is not liable for unauthorized access caused by user negligence.
3.3 Termination of Account
- We may suspend or terminate accounts for violations of these Terms or for fraudulent activity.
4. User Obligations
By using Emmoceb, you agree to:
- Provide accurate and truthful information in listings and content.
- Use Services lawfully and ethically.
- Refrain from posting content that is abusive, offensive, false, or illegal.
- Comply with all applicable Indian laws related to business, animal welfare, and digital services.
Prohibited Activities:
- Unauthorized access to other accounts
- Uploading viruses or harmful code
- Spamming or phishing other users
- Misrepresentation of services, pets, or businesses
- Offering illegal or unethical pet services
5. Business Listings
5.1 Listing Requirements
- Business Owners must provide complete and accurate business information.
- Listings must comply with Business Owner Guidelines and Listing Quality Rules.
5.2 Verification
- Emmoceb may verify businesses before activating listings.
- False or misleading listings may be suspended or removed.
5.3 Listing Updates
- Businesses must update changes to services, contact details, working hours, and photos.
- Inactive or inaccurate listings may be removed without notice.
6. Content Policy
6.1 User-Generated Content
- Users may post reviews, ratings, images, and comments.
- Content must be original, truthful, and not violate copyrights.
6.2 Intellectual Property
- By uploading content, Users grant Emmoceb a worldwide, royalty-free, non-exclusive license to host, display, and promote content.
- Emmoceb retains all rights to the platform and proprietary content.
6.3 Removal of Content
- Emmoceb reserves the right to edit, remove, or block content that violates T&C or is deemed inappropriate.
7. Teleconsultation & Veterinary Services
- Teleconsultation is informational and advisory only.
- It is not a substitute for professional in-person veterinary care.
- Emmoceb is not responsible for health outcomes or decisions made based on teleconsultation advice.
- Users acknowledge and accept the risks associated with teleconsultation.
8. Sale of Products & Third-Party Services
- Emmoceb may list third-party products and services.
- We do not guarantee quality, safety, or delivery of third-party products.
- All product sales are between Users and third-party sellers. Emmoceb is a facilitator, not a seller or distributor.
9. Fees, Payments, and Refunds
- Certain listings, promotional features, and advertisements may require payment.
- Payments must be accurate and timely.
- Refunds are processed according to Refund Policy.
- Auto-renewal subscriptions may apply unless canceled prior to renewal date.
10. Limitation of Liability
To the maximum extent permitted by law, Emmoceb is not liable for:
- Direct, indirect, incidental, consequential, or punitive damages
- Business losses, loss of revenue, or reputational damage
- Pet injuries or health issues resulting from services or products found via Emmoceb
- Unauthorized access, data loss, or account breaches
Users use the platform at their own risk.
11. Indemnification
You agree to indemnify and hold harmless Emmoceb, its officers, directors, employees, and affiliates against claims, losses, liabilities, damages, and expenses arising from:
- Violation of these Terms
- Misuse of Services
- Breach of applicable laws
- Uploading prohibited content
12. Termination of Service
Emmoceb may:
- Suspend or terminate accounts for violations
- Remove listings, content, or advertisements
- Restrict access to the platform for abuse or misuse
Termination may be immediate and without notice in cases of severe violation.
13. Privacy and Data Protection
- Emmoceb collects, stores, and processes user data in accordance with our Privacy Policy.
- By using the platform, you consent to data processing necessary for providing Services.
14. Dispute Resolution & Governing Law
14.1 Governing Law
- These Terms are governed by Indian law.
14.2 Jurisdiction
- All disputes are subject to the exclusive jurisdiction of courts in [Insert City/State, India].
14.3 Arbitration (Optional)
- Parties may opt for arbitration in accordance with the Arbitration and Conciliation Act, 1996 before approaching courts.
15. Modification of Terms
- Emmoceb reserves the right to modify or update these Terms at any time.
- Users will be notified of major changes via email or on the platform.
- Continued use constitutes acceptance of the updated Terms.
16. Contact Information
For any questions regarding these Terms & Conditions: